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Case study / GridWatch · Energy monitoring platform

Understand consumption.
Make informed decisions.

Making a platform tangible before presenting it to prospective customers.

GridWatch is a water and energy monitoring platform for cities and organisations. It brings together building consumption data to help teams spot anomalies, track spending and identify opportunities to reduce waste.

In 2023, following an initial scoping phase, I designed an interactive prototype in ten days to present the project to prospective customers and users. The client tested it, then used it as-is for presentations.

The assignment
At socraft, for a client company working with the City of Albuquerque
My role
Product Designer, then Product Designer and co-Product Owner
Timeline
Scoping in February 2023, followed by ten days of prototype design

01 / Understanding the context

Scattered data.
A view to bring together.

Initially called BRAIN, the project became GridWatch over time. It addressed a goal of the City of Albuquerque: monitoring water and energy use across its municipal facilities in real time to spot anomalies and reduce waste.

I worked at socraft for a company whose client was Albuquerque. The city was not my direct client: my assignment was to design a prototype for socraft’s client company.

Monitoring consumption across a building portfolio means bringing together different types of information: bills, meter readings, equipment details and historical consumption data.

More about the context: B.R.A.I.N. in Albuquerque and GridWatch.

02 / Defining the scope

Explore the possibilities.
Choose what to show.

Maps, bills, alerts, emissions, equipment and comparisons: the potential scope was broad. Not every feature was equally important for the first demonstration.

I used bullseye prioritisation: placing the most important needs at the centre, with the others in the outer rings. This gave us a visual way to discuss choices with the client.

Prioritisation bullseye with the facility manager, map, dashboards and bills at its centre, and other topics in the outer rings.
Deciding what matters first.Extract from the scoping board, in its original working language. Position within the rings indicates priority, not access rights. Click to enlarge.

03 / Structuring user journeys

From a feature list
to a navigation structure.

I broke down the main features, then mapped user flows to connect screens, actions and the information people would need.

This also highlighted questions to clarify: the scope of search, the distinction between historical and real-time data, and what users would compare.

Some of the design questions
  • Should search cover the whole application or only the current view?
  • Are we comparing two buildings, two groups or several periods?
  • Which domain-specific terms would make labels clear?
  • Which export formats are actually needed?
High-level user flow from the map to the dashboard, billing, groups and comparison, with a breakdown of the information available within a group.
Connecting the overview and the details.Extract from the high-level user flow. Colours distinguish the priorities in the original board, where the project is named BRAIN. Click to enlarge.

Design decisions

Making data easier
to explore and compare.

The user flows gave the demonstration a structure: find your bearings, choose a scope, then examine the relevant information.

01

Start with a map

Connect the data to the buildings it relates to.

The 2D or 3D map provides an entry point to buildings and their information. It complements the dashboards rather than replacing them.

02

Choose a level of detail

Move from an overview to a group or a single building.

The structure includes dashboards at different scales, allowing users to review a portfolio before exploring a more specific set of data.

03

Separate usage from spending

Consumption and cost answer different questions.

The flows allow users to select an energy type, a period and a view. These choices organise access to the data before comparison or export.

The deliverable

10 days

A vision turned into
a prototype to present.

After the February scoping phase, I designed the complete interactive prototype in ten days. The client tested it, then used it as-is for presentations.

The result: a working presentation aid to demonstrate user journeys and explain GridWatch’s proposition to prospective customers and users.

GridWatch prototype dashboard showing a map of Albuquerque, consumption indicators and filters for energy, period and department.
Connecting the map and consumption data.Screenshot of the demonstration prototype: period and energy filters sit alongside the map and its indicators. The values shown belong to the prototype; they are not results of this assignment. Click to enlarge.

Explore the prototype on Figma

How the prototype was validated

The client tested the prototype for use in sales demonstrations. This was not usability testing with end users, nor a measurement of energy savings.

The prototype is hosted on Figma. Opening it may require access permission; it is not loaded automatically on this page.

04 / What came next

A role that grew into
product coordination.

I continued as Product Designer and co-Product Owner. I helped prepare the backlog — the list of features and work to be completed —, clarify requirements and discuss them with developers.

We worked in English, including discussions with the technical director and CEO of the company where I was working.

What about your project?

An idea to clarify.
A prototype to present.

I help you clarify priorities and design a prototype that makes your project tangible.

Let’s talk about your project