Internal application · UX, product strategy, agile ways of working
Finding the right information at the right time
In a multi-site operational environment, teams needed one reliable starting point for accessing their processes and training.
I framed the need, set a long-term vision, designed and tested the journeys, then organised prioritisation and ongoing dialogue between business teams and the delivery team.
- Deliverables
- Information architecture, user journeys, prototypes and user-test findings, backlog and specifications.
- What it enabled
- More than 100,000 employees can now access internal business processes.